Editing and Updating Automation Emails

The article explains how to update an email in an automation and how to edit an existing email.

 

Creating a New Automation Email

In this guide, we'll learn how to create a new automation email or make changes to an existing one. Follow these steps to streamline your email automation process.

1. Choose Your Automation

  • First, log in to your account.

  • Select the automation where you want to add the new email.

2. Determine the Placement:

  • Identify the step in your automation where you want to add the new email.

  • For example, you might want to send an email after creating a deal and waiting for a day.

3. Add the Email Step:

  • Click on the positive note icon to open a modal window.

  • Choose "send an email" as the action.

4. Name Your Email:

  • Give your email a name. For this example, we'll name it "Test."

5. Design Your Email:

  • Decide whether to start with a template or a past campaign.

  • For this guide, we’ll use a template. Click on "Start with a template."

6. Choose a Template:

  • Select from the available template types. We'll use the "email designer" template type.

  • Choose a basic or designed template based on your needs. For a welcome email, select the appropriate template.

7. Set Sender Details:

  • Fill in the sender's name and email address.

  • Specify the reply-to email address.

  • Add a subject line for your email. For personalization, you can insert the recipient’s first name by clicking the personalization icon.

8. Design Your Email:

  • You’ll be directed to the email designer page. Here, you can customize your email’s content and layout to fit your needs.

Editing an Existing Automation Email

1. Select Your Automation:

  • Start by selecting the automation containing the email you want to edit.

2. Choose the Email to Edit:

  • Find and click on the email you want to modify. For this example, we’ll choose "Reactivated BA Email 1."

3. Edit the Email:

  • Click "edit" to open the email in the designer.

  • On this page, you can make all necessary changes. Think of it as opening a design tool where you can adjust everything to your liking.